# Allowing customers to send in items via a paid for printable postage label to be altered and sent back

**URL:** <https://developer-forum.veeqo.com/t/allowing-customers-to-send-in-items-via-a-paid-for-printable-postage-label-to-be-altered-and-sent-back/1664>\
**Category:** Suggest An App\
**Created:** [January 6, 2026, 9:01pm UTC](https://developer-forum.veeqo.com/t/allowing-customers-to-send-in-items-via-a-paid-for-printable-postage-label-to-be-altered-and-sent-back/1664 "2026-01-06T21:01:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Hal](https://avatars.discourse-cdn.com/v4/letter/h/E785FF/32.png) [@Hal](https://developer-forum.veeqo.com/u/Hal)\
**Post date:** [January 6, 2026, 9:01pm UTC](https://developer-forum.veeqo.com/t/allowing-customers-to-send-in-items-via-a-paid-for-printable-postage-label-to-be-altered-and-sent-back/1664/1 "2026-01-06T21:01:30Z")

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Hi,

We would like to offer a service to customers of our boutique sustainable fashion label online shops that enables them to click a buy link and have a product code and free postage label created for them to print. They can then send in there “shirt” for example and when we receive we have the return address and a product code to track there order. The shirt will then be modified and posted back by hand. I can understand they may need to weigh and size the item.. Thoughts and is there a way around this?

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**Author:** ![BlueWareLabs](https://avatars.discourse-cdn.com/v4/letter/b/FF6200/32.png) [@BlueWareLabs](https://developer-forum.veeqo.com/u/BlueWareLabs)\
**Post date:** [January 12, 2026, 4:34pm UTC](https://developer-forum.veeqo.com/t/allowing-customers-to-send-in-items-via-a-paid-for-printable-postage-label-to-be-altered-and-sent-back/1664/2 "2026-01-12T16:34:50Z")

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Am I summarizing this correctly: You want visitors to an online store to be able to click a link/button that automatically generates a shipping label and displays or emails it to them?

If so, yes it’s possible. You can generate shipping labels with the Veeqo API.

I believe the process is:

1. Create an allocation: [Create a New Allocation | Developers](https://developers.veeqo.com/api/operations/create-a-new-allocation/)
2. Retrieve a shipping rate: [Retrieve Shipping Rates | Developers](https://developers.veeqo.com/api/operations/retrieve-shipping-rates/)
3. Then you can purchase a label: [Purchase Shipping Labels | Developers](https://developers.veeqo.com/api/operations/purchase-shipping-labels/)