# Product Sync Failed for WooCommerce

**URL:** <https://developer-forum.veeqo.com/t/product-sync-failed-for-woocommerce/591>\
**Category:** API Queries (How To)\
**Created:** [September 26, 2022, 10:07pm UTC](https://developer-forum.veeqo.com/t/product-sync-failed-for-woocommerce/591 "2022-09-26T22:07:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Jay](https://avatars.discourse-cdn.com/v4/letter/j/FF6200/32.png) [@Jay](https://developer-forum.veeqo.com/u/Jay)\
**Post date:** [September 26, 2022, 10:07pm UTC](https://developer-forum.veeqo.com/t/product-sync-failed-for-woocommerce/591/1 "2022-09-26T22:07:34Z")

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Hello,  
Can you direct me to how and where I can get detailed error logs for the initial syncs?  
I’ve whitelisted the Veeqo IP address as indicated in help pages, but am still running into “ERROR - Products syncing failed”. Re-installed the bridge twice for WooCommerce.

I was informed that engineers would respond to my ticket last Wednesday, but no contact yet and need to get to the next tasks. Any direction would be greatly appreciated.