# Rate Shopping Endpoint Update - Sept 2025
**URL:** https://developer-forum.veeqo.com/t/rate-shopping-endpoint-update-sept-2025/1639
**Category:** App Release News
**Created:** [September 2, 2025, 9:25am UTC](https://developer-forum.veeqo.com/t/rate-shopping-endpoint-update-sept-2025/1639 "2025-09-02T09:25:25Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Alex-Veeqo](https://developer-forum.veeqo.com/u/Alex-Veeqo)
#### Post date: [September 2, 2025, 9:25am UTC](https://developer-forum.veeqo.com/t/rate-shopping-endpoint-update-sept-2025/1639/1 "2025-09-02T09:25:25Z")
**Dear Developers,**
We’re excited to announce an update to our “Retrieve Shipping Labels” endpoint that gives you more flexibility in how you receive your shipping labels through the API.
**🚀 What’s New 🚀**
You can now retrieve shipping labels in multiple formats by using the new “format” query parameter and modifying the “Accept” header. Available formats include:
- PDF
- ZPL
- PNG
- JPEG
📚 **Access the updated documentation here** 📚
- Direct link: [Retrieve Shipping Labels | Developers](https://developers.veeqo.com/api/operations/retrieve-shipping-labels/)
- Or navigate to: API Reference → Veeqo API → Rate Shopping → Retrieve Shipping Labels
⛑ **Need Help?** ⛑
- For questions about this feature, reply to this post.
- For technical support, Contact Veeqo Support via:
- Support messenger in the Veeqo app
- Email: [helpme@support.veeqo.com](mailto:helpme@support.veeqo.com)
Best regards,
Alex - Veeqo
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### Author:  [@Juggerknot](https://developer-forum.veeqo.com/u/Juggerknot)
#### Post date: [October 8, 2025, 2:38am UTC](https://developer-forum.veeqo.com/t/rate-shopping-endpoint-update-sept-2025/1639/2 "2025-10-08T02:38:56Z")
Is it possible to get rates from linked carriers that aren’t the default carrier? Unless I’m missing something, it appears you can only pull in shipping rates from the default carrier. For instance, I have three UPS accounts. They all specialize in different things, and I can only get the default account through the API. Please help!
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### Author:  [@Alex-Veeqo](https://developer-forum.veeqo.com/u/Alex-Veeqo)
#### Post date: [October 8, 2025, 9:08am UTC](https://developer-forum.veeqo.com/t/rate-shopping-endpoint-update-sept-2025/1639/3 "2025-10-08T09:08:00Z")
Hey @Juggerknot,
By default the request will use the best rate out of the linked carriers you have connected. This is the same way as it works within the Veeqo app.
There is not a documented way to get rates just for a specific carrier account, but if you contact Veeqo Support we may be able to find a workaround specific to your needs. You can contact Support via the Support messenger in the Veeqo app or by email ( [helpme@support.veeqo.com](mailto:helpme@support.veeqo.com) ).
Best regards,
Alex - Veeqo
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### Author:  [@Juggerknot](https://developer-forum.veeqo.com/u/Juggerknot)
#### Post date: [October 8, 2025, 11:07am UTC](https://developer-forum.veeqo.com/t/rate-shopping-endpoint-update-sept-2025/1639/4 "2025-10-08T11:07:40Z")
Thank you, I already have a ticket open. What I was referring to is that the UI has a toggle switch that can open up all of the multiple UPS accounts I have. The API is not pulling in the accounts that are not the default UPS account.