# Veeqo Order API - 500 Internal server Error **URL:** \ **Category:** API Queries (How To)\ **Created:** [January 24, 2018, 4:19pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94 "2018-01-24T16:19:17Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![techosunny](https://avatars.discourse-cdn.com/v4/letter/t/00F991/32.png) [@techosunny](https://developer-forum.veeqo.com/u/techosunny)\ **Post date:** [January 24, 2018, 4:19pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/1 "2018-01-24T16:19:17Z")
I encountered 500 Internal server error repeatedly while calling Order Endpoint Request:- GET API Endpoint:- [https://api.veeqo.com/orders](https://api.veeqo.com/orders) Header:- API KEY Response:- {“status”:“500”,“error”:“Internal Server Error”} * * * ---
**Author:** ![phil](https://yyz1.discourse-cdn.com/flex033/user_avatar/developer-forum.veeqo.com/phil/32/43_2.png) [@phil](https://developer-forum.veeqo.com/u/phil)\ **Post date:** [January 24, 2018, 4:31pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/2 "2018-01-24T16:31:23Z")
Hi techosunny, Please can you try going to [https://app.veeqo.com/orders](https://app.veeqo.com/orders) to see if it loads, then try changing the URL to [https://api.veeqo.com/orders](https://api.veeqo.com/orders). This will test whether you can access the API using your browser cookies. Let me know what happens when you do that then I can investigate further. Thanks, ---
**Author:** ![techosunny](https://avatars.discourse-cdn.com/v4/letter/t/00F991/32.png) [@techosunny](https://developer-forum.veeqo.com/u/techosunny)\ **Post date:** [January 24, 2018, 4:37pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/3 "2018-01-24T16:37:17Z")
Hey Phil, ## [https://app.veeqo.com/orders](https://app.veeqo.com/orders) Yes, I’m able to access this one. [https://api.veeqo.com/orders](https://api.veeqo.com/orders) Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. Thanks, ---
**Author:** ![phil](https://yyz1.discourse-cdn.com/flex033/user_avatar/developer-forum.veeqo.com/phil/32/43_2.png) [@phil](https://developer-forum.veeqo.com/u/phil)\ **Post date:** [January 24, 2018, 5:06pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/4 "2018-01-24T17:06:31Z")
This looks like its a cache error. I’m afraid we’re going to need a bit more time to investigate this. I’ll get back to you as soon I have a solution. ---
**Author:** ![techosunny](https://avatars.discourse-cdn.com/v4/letter/t/00F991/32.png) [@techosunny](https://developer-forum.veeqo.com/u/techosunny)\ **Post date:** [January 24, 2018, 5:09pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/5 "2018-01-24T17:09:39Z")
Do you able to share what kind of cache error you are facing right now…? ---
**Author:** ![phil](https://yyz1.discourse-cdn.com/flex033/user_avatar/developer-forum.veeqo.com/phil/32/43_2.png) [@phil](https://developer-forum.veeqo.com/u/phil)\ **Post date:** [January 24, 2018, 5:14pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/6 "2018-01-24T17:14:22Z")
Its just a timeout error which doesn’t really tell us anything unfortunately. I’ve just reactivated your Tech2Peak - Developer account for another month if you need to test on another account. ---
**Author:** ![techosunny](https://avatars.discourse-cdn.com/v4/letter/t/00F991/32.png) [@techosunny](https://developer-forum.veeqo.com/u/techosunny)\ **Post date:** [January 24, 2018, 5:23pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/7 "2018-01-24T17:23:45Z")
Thanks, My developer account working fine but please fix this soon… ---
**Author:** ![phil](https://yyz1.discourse-cdn.com/flex033/user_avatar/developer-forum.veeqo.com/phil/32/43_2.png) [@phil](https://developer-forum.veeqo.com/u/phil)\ **Post date:** [January 24, 2018, 8:29pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/8 "2018-01-24T20:29:05Z")
Hey, Just had another look at this and, there is something a bit odd at work here. We’re going to have another look at it tomorrow morning. As a work around at the moment this query works `https://api.veeqo.com/orders?since_id=13376004&status=awaiting_fulfillment` which returns the most recent 199 orders from that account. Its a big query and takes close to a minute to load all the data, but it gets there. I’ll get back to you tomorrow, hopefully with some more information. ---
**Author:** ![phil](https://yyz1.discourse-cdn.com/flex033/user_avatar/developer-forum.veeqo.com/phil/32/43_2.png) [@phil](https://developer-forum.veeqo.com/u/phil)\ **Post date:** [January 25, 2018, 9:31am UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/9 "2018-01-25T09:31:42Z")
@techosunny We have a fix that should be deployed overnight tonight. In the mean time please can you specify the page param in your request. E.G. send the GET request to `https://api.veeqo.com/orders?page=1` ---
**Author:** ![techosunny](https://avatars.discourse-cdn.com/v4/letter/t/00F991/32.png) [@techosunny](https://developer-forum.veeqo.com/u/techosunny)\ **Post date:** [January 25, 2018, 9:59am UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/10 "2018-01-25T09:59:39Z")
Sure, I’ll specify page param in my request… Thanks ---
**Author:** ![phil](https://yyz1.discourse-cdn.com/flex033/user_avatar/developer-forum.veeqo.com/phil/32/43_2.png) [@phil](https://developer-forum.veeqo.com/u/phil)\ **Post date:** [January 25, 2018, 4:13pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/11 "2018-01-25T16:13:09Z")
The fix for this should be deployed now. ---
**Author:** ![techosunny](https://avatars.discourse-cdn.com/v4/letter/t/00F991/32.png) [@techosunny](https://developer-forum.veeqo.com/u/techosunny)\ **Post date:** [February 5, 2018, 2:21pm UTC](https://developer-forum.veeqo.com/t/veeqo-order-api-500-internal-server-error/94/12 "2018-02-05T14:21:53Z")
Thanks Phil… 🙂