Technical Issue: 500 Internal Server Error on /delivery_methods Endpoint

API Queries (How To)
1

I am encountering a persistent issue while attempting to use the Veeqo API. Specifically, I am receiving an Internal Server Error (500) when calling the delivery_methods endpoint.

Details:

  • Endpoint: GET https://api.veeqo.com/delivery_methods

  • Observed Behavior: The API returns a 500 status code rather than the expected list of delivery methods.

  • Response Body:

    JSON

    {
    "status": 500,
    "error": "Internal Server Error"
}

Steps to Reproduce:

  1. Send a GET request to https://api.veeqo.com/delivery_methods using valid authentication headers.

  2. Observe the 500 error response.

I’ve checked my request headers and authentication, which appear to be correct. Has anyone else experienced this recently, or is there a known service disruption affecting this specific endpoint?

Any guidance or updates from the community or the Veeqo team would be greatly appreciated.

2

Hey @Rostislav,

Taking a look at your request, your request URL/etc looks fine. The 500 error makes me believe it is likely something to do with the state of your account in Veeqo/how you are set up in Veeqo.

I would suggest that you contact Veeqo Support via the support messenger in the Veeqo app or contacting helpme@support.veeqo.com. There we will be able to dive deep to your specific request and find out why there was an error.

Hope this helps,
Alex - Veeqo