Duplicate Tracking References = Failed Orders

Hi Calum,
Your suggestion was carried out. This is the result.

we sent

{“shipment”:{“tracking_number_attributes”:{“tracking_number”:“37036310200003D44B64D”}, “carrier_id”:1 ,“notify_customer”:true,“update_remote_order”:true},“allocation_id”:“25532924”,“order_id”:“33167718”}

got

{“error_messages”:[“Tracking number tracking number has already been taken”]}

so we sent

{“shipment”:{“tracking_number_attributes”:{“tracking_number”:“37036310200003D44B64D”}, “carrier_id”:3 ,“notify_customer”:true,“update_remote_order”:true},“allocation_id”:“25532924”,“order_id”:“33167718”}

got same error

{“error_messages”:[“Tracking number tracking number has already been taken”]}

Can you please advise?
thanks