Shopify POS not syncing with Veeqo

I am trying to connect both a Shopify store and a Shopify Point of Sale (POS) store to Veeqo. The Shopify web store seems to be working, but the POS store is not. The POS sales are showing up in Veeqo as if they are coming from the web store. Also, when I go to the Marketplace and Ecommerce Integrations page, it always shows that the POS integration is in the process of syncing (it has been like this for weeks).

Is this a problem or misconfiguration in Veeqo? Or is it something on the Shopify side of things?